Privacy Policy

Last Updated: February 8, 2026

Introduction

Senior Living Mastery, a division of Osborne Digital Marketing LLC (“we,” “us,” or “our”), operates the website seniorlivingmastery.com. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our services, download our tools, or interact with us in any way.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or services.

Information We Collect

Information You Provide Directly

We collect information that you voluntarily provide to us, including:

• Name
• Email address
• Phone number
• Business name and website URL
• Facility details (location, size, occupancy)
• Any other information you submit through our contact forms, discovery call booking forms, or tool download forms

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website or source
• Device type (desktop, mobile, tablet)
• Geographic location (city, state, country)
• Cookies and similar tracking technologies

Information from Third-Party Tools

We use third-party services that may collect information on our behalf, including:

• Google Analytics (website traffic and behavior analysis)
• Google Ads (advertising performance tracking)
• Facebook Pixel (advertising performance tracking)
• CRM and email marketing platforms (lead tracking and communication)

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Schedule and conduct discovery calls
• Deliver free tools, checklists, and resources you have requested
• Send follow-up communications related to your inquiry or interest in our services
• Send marketing communications, including emails about our services, content, and offers (you may opt out at any time)
• Analyze website performance and improve user experience
• Track and measure advertising effectiveness
• Comply with legal obligations

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: We share information with trusted third-party service providers who help us operate our business, such as email marketing platforms, CRM systems, payment processors, and analytics providers. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
• Legal Requirements: We may disclose your information if required by law, subpoena, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect usage data. Cookies are small text files stored on your device when you visit our website.

We use:

• Essential Cookies: Required for the website to function properly.
• Analytics Cookies: Help us understand how visitors use our website (e.g., Google Analytics).
• Advertising Cookies: Used to deliver relevant advertisements and measure their effectiveness (e.g., Google Ads, Facebook Pixel).

You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of our website.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct any inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to certain legal exceptions.
• Opt-Out: Opt out of marketing communications at any time by clicking the “unsubscribe” link in any email or by contacting us directly.
• Data Portability: Request a copy of your data in a structured, commonly used format.

To exercise any of these rights, contact us at info@seniorlivingmastery.com.

California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information.

To submit a CCPA request, contact us at info@seniorlivingmastery.com or call +1 754 220 7740.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. If you request deletion of your information, we will process your request within 30 days, subject to any legal obligations that may require us to retain certain data.

Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children’s Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Senior Living Mastery Osborne Digital Marketing LLC 401 East Las Olas Boulevard, Suite 1400 Fort Lauderdale, FL 33301

Email: info@seniorlivingmastery.com Phone: +1 754 220 7740